Everyone had a chance to touch her and see her up close. There were lots of questions: "What is it?" being the most common. It was moving to take her up to a blind lady whose daughter guided her hands up and down Serena's neck. I was surprised when Serena leaned into her and brushed her ears on the lady's face - she seemed to know that she had to get extra close.
We stayed outside for about an hour and made sure everyone got a chance to get up close with her. It was a very rewarding experience for me and I hope to make this a career for Serena now that I know how much the residents enjoyed being with her.
I received a lovely thank you letter from the staff and I hope they can arrange for an outing with the residents to Serena's farm - they'll enjoy the store and seeing the other alpacas in the pasture.
Here's a picture of my parents with Serena: